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Invitations to quote

8/7/2019

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1. Activity Agent
Background;
North Devon Biosphere is leading a project funded from Interreg Channel region to support the development of Bio-Cultural Heritage Tourism (BCHT).
This is defined as
BioCultural Heritage Tourism is a process of collaboration between inhabitants, businesses and environmental managers to create new experiential activities that celebrate the connections between humans and nature distinctive to the local area and cultural heritage. These aim to improve the benefits and limit the negative impacts of tourism on the environment, for instance by appealing to visitors in low season, getting visitors involved in sustainable land management activities, or by creating nature experiences facilitated by digital technology.
 
These activities are defined as those traditional practices that link people to the environment and through their practice have created or contributed to that distinctive environment. It could be active land or natural resource management, or more passive arts and crafts based. To help us plan and develop new activities, we are taking stock of the activities done within and outside of the 4 UNESCO Biosphere Reserves that might fit into this theme. Whilst not all activities might not be suited to the 4 Biosphere Reserves, it helps to make the approach more widely adaptable at other sites.
 
The Interreg project has 3 operational work packages:
WP1 Tourism master planning
WP2 Business Engagement
WP3 Demonstration projects
 
The project proposes a trial to develop a suite of BCHT products and packages in the Braunton area coordinated from the Braunton Countryside Centre. The development of these products is via a separate contract. The implementation of the new tourism activity will be coordinated by an “animateur” (the subject of this contract) who will identify suitable activities and facilitate tourists to engage with those activities that can be provided by the centre and or other providers.  The aim is to develop a commercially viable offer that can provide an income stream to the centre.
 
  1. Stage 1
    1. Engage the identified providers of BCHT activities and ensure they are fit for purpose. (H&S, appropriate insurance etc)
    2. Brief the activity providers about the project and ensure they deliver a quality service
    3. To develop and provide a booking service for the tourism activities
    4. To provide a professional presence in the Braunton countryside Centre to operate as a hub and agent for the activity.
    5. To monitor the uptake of the packages and customer satisfaction and spend.
    6. Feedback comments to the providers and the steering group
    7. Frequent communications with the North Devon Biosphere team on the progress of the project.
    8. Monitor the income and spend on the activities, ensuring that use of the centre and facilities etc is properly accounted for and included in the price of the activities.
    9. The contractor is expected to provide 860 hours between July 2019 and September 2020. The actual distribution of time will be linked to the anticipated demand.
 
Specifications of the contractor for the work
  • Degree level or equivalent in natural resource and or tourism management
  • Motivated self-starter, able to use own initiative to solve problems
  • Project creator,
  • Organisation skills for events, etc
  • Flexible working hours
  • Competent computer skills in office applications
  • Articulate communication skills, eg social media, Facebook etc
  • Website experience or willing to learn
  • Familiarity with North Devon preferred
  • Sympathetic to the environment
 
Note; This is not a project providing direct employment to an individual. It is to provide a set of services under contract to DCC. Under such arrangement substitution is allowed by the contractor, provided that the contract specifications are met to the quality expected.
 
The contract will be with Devon County Council and will be co-managed with the Board members of the charity responsible for Braunton Countryside Centre.
 
Indicative budget:
£10770
 
To respond to the quote request for this contract, provide a letter of motivation and proposed method of working and a quote for the project. A CV covering relevant experience will be welcome.
 
Respond by 18th July to
Andrew.bell@devon.gov.uk
​

2. Activity Developement Contract
Background;
North Devon Biosphere is leading a project funded from Interreg Channel region to support the development of Bio-Cultural Heritage Tourism (BCHT).
This is defined as
BioCultural Heritage Tourism is a process of collaboration between inhabitants, businesses and environmental managers to create new experiential activities that celebrate the connections between humans and nature distinctive to the local area and cultural heritage. These aim to improve the benefits and limit the negative impacts of tourism on the environment, for instance by appealing to visitors in low season, getting visitors involved in sustainable land management activities, or by creating nature experiences facilitated by digital technology.
 
These activities are defined as those traditional practices that link people to the environment and through their practice have created or contributed to that distinctive environment. It could be active land or natural resource management, or more passive arts and crafts based. To help us plan and develop new activities, we are taking stock of the activities done within and outside of the 4 UNESCO biosphere reserves that might fit into this theme. Whilst not all activities might not be suited to the 4 Biosphere Reserves, it helps to make the approach more widely adaptable at other sites.
 
The Interreg project has 3 operational work packages:
WP1 Tourism master planning
WP2 Business Engagement
WP3 Demonstration projects
 
The project proposes a trial to develop a suite of BCHT products and packages in the Braunton area coordinated from the Braunton Countryside Centre. This will be delivered by an “animateur” (subject of another contract) who will facilitate tourists to engage with those activities that can be provided by the centre and or other providers.  The aim is to develop a commercially viable offer that can provide an income stream to the centre.
 
Task Specifications:
 
  1. Stage 1
    1. To develop a minimum of 6 different activities for a programme that can be delivered throughout the area. This will include scoping out the kinds of activities that can be provided in the area that fit with the concept of biocultural heritage tourism and that tourists and locals would be keen to do in the immediate Braunton area.
    2. To develop and refine the programme of activities and get them ready for market. This may include dry running or testing the activity with volunteers.
    3. Develop the marketing materials (poster design and or website/social media) All communications to adhere to the Interreg rules on communication regarding inclusion of logos etc.
    4. Reporting to a steering group made up from the Braunton Countryside Centre board of trustees and the UNESCO BR team
 
Methods
  1. Research Biocultural relevant activities suitable for tourist interaction in the Braunton area (Great Field, Braunton Marsh, Velator, Braunton Burrows, Taw Estuary, Caen Valley)
  2. Design and agree packages for half day and full day visitor (and local) experiences including costs suited to the target audience. These services may be through 3rd parties or directly provided by BCC staff and volunteers.
  3. Establish a price structure that will cover the costs of operation where possible
  4. Establish a marketing programme for the activities from Braunton CC and using a range of media and conduits including the Biosphere website and social media.
  5. Establish a booking system that links back to Braunton Countryside centre, automatic or in person
 
Outputs
 
  1. Stage 1
    1. Package of BCHT activities scoped, developed costed with some evidence of demand
    2. Report on the development of the packages
  2. Marketing materials for the activities ready for deployment
 
Specifications of the contractor for the work
  • Degree level or equivalent in natural resource and or tourism management
  • Motivated self-starter, able to use own initiative to solve problems
  • Project creator,
  • Organisation skills for events, etc
  • Flexible working hours
  • Competent computer skills in office applications
  • Articulate communication skills, eg social media, Facebook etc
  • Website experience or willing to learn
  • Familiarity with North Devon preferred
  • Sympathetic to the environment
 
Note; This is not a project providing direct employment to an individual. It is to provide a set of services under contract to DCC. Under such arrangement substitution is allowed by the contractor, provided that the contract specifications are met to the quality expected.
 
The contract will be with Devon County Council and will be co-managed with the Board members of the charity responsible for Braunton Countryside Centre.
 
Indicative budget: £6000
Expected completion date of the project: 30 August 2019
 
Respond to this invitation to quote by:
Providing a letter of motivation, an account of how you will approach the task and a CV.
Please respond via email to:
Andrew.bell@devon.gov.uk by 18th July 2019.

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telephone: 01271 388647